Returns & Refunds
Your satisfaction is our priority. Easy returns within 30 days with full refund guarantee.
30-Day Returns
Full refund period
Free Return Shipping
On eligible items
Fast Refunds
3-5 business days
Easy Process
Simple online returns
Our Return Policy
We want you to be completely satisfied with your purchase
Eligible for Return
- Unused items in original packaging
- Defective or damaged products
- Wrong items shipped
- Items not as described
- Changed your mind (within 30 days)
Not Eligible for Return
- Custom-cut or special order items
- Opened paint, adhesives, or chemicals
- Items past 30-day return window
- Clearance or final sale items
- Items without original packaging
How to Return an Item
Follow these simple steps to process your return
Initiate Return Request
Log in to your account and go to "Order History". Select the order and click "Return Items". Choose the items you want to return and provide a reason.
Go to My OrdersGet Return Label
Once approved, you'll receive a prepaid return shipping label via email. Print the label and attach it to your package. For defective items, return shipping is free.
Pack Your Items
Securely pack the items in their original packaging if possible. Include all accessories, manuals, and documentation. Make sure items are unused and in resalable condition.
Ship Your Return
Drop off your package at any authorized shipping location. You'll receive a tracking number to monitor your return shipment.
Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 3-5 business days. You'll receive a confirmation email when the refund is issued.
Refund Methods
Choose how you'd like to receive your refund
Original Payment
Refund to your original payment method
Store Credit
Get 10% bonus as store credit
Exchange
Exchange for a different item
Special Return Cases
How we handle different return scenarios
Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately. We'll arrange a free return pickup and send a replacement or full refund.
- Take photos of the damage
- Report within 48 hours of delivery
- Free return shipping provided
Wrong Item Shipped
If we shipped the wrong item, we apologize! We'll send the correct item immediately and arrange free return pickup for the wrong item.
- Priority replacement shipping
- No cost to you
- Keep the wrong item until pickup
Bulk or Freight Orders
For large or freight orders, please contact our support team to arrange the return. Special handling may be required for oversized items.
- Contact support for assistance
- Freight pickup arranged
- Custom return solutions available
Return FAQs
Common questions about returns and refunds
Need Help with a Return?
Our customer support team is here to assist you with any return questions or concerns.