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🔒 Privacy Policy

Your privacy is important to us

Last Updated: February 11, 2026

At BuildMart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using BuildMart, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

📋 Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party providers)
  • Account credentials (username and password)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

When you access our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies
  • Location data (with your permission)

Information from Third Parties

We may receive information about you from third parties, such as social media platforms when you connect your account, payment processors, and shipping carriers.

⚙️ How We Use Your Information

1

Process Orders & Transactions

Fulfill your orders, process payments, arrange shipping, and provide customer support.

2

Improve Our Services

Analyze usage patterns, conduct research, and develop new features to enhance user experience.

3

Marketing & Communications

Send promotional emails, newsletters, and personalized offers (you can opt-out anytime).

4

Security & Fraud Prevention

Detect and prevent fraudulent transactions, protect against security threats, and ensure platform integrity.

5

Legal Compliance

Comply with legal obligations, resolve disputes, and enforce our terms and conditions.

🤝 How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who help us operate our business (payment processors, shipping carriers, email service providers, analytics providers).

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Legal Requirements

When required by law, court order, or government request, or to protect our rights and safety.

With Your Consent

We may share information with other parties when you give us explicit permission to do so.

Your Privacy Rights

You have the following rights regarding your personal information:

👁️

Access

Request a copy of the personal information we hold about you.

✏️

Correction

Update or correct inaccurate or incomplete information.

🗑️

Deletion

Request deletion of your personal information (subject to legal requirements).

🚫

Opt-Out

Unsubscribe from marketing communications at any time.

📦

Portability

Receive your data in a structured, commonly used format.

Object

Object to processing of your information for certain purposes.

To exercise your rights: Contact us at contact@kantongaplikasi.com or visit your account settings. We will respond to your request within 30 days.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

Essential Cookies

Required for the website to function properly (shopping cart, authentication, security).

Analytics Cookies

Help us understand how visitors use our website (Google Analytics, heatmaps).

Marketing Cookies

Track your activity to deliver relevant advertisements and measure campaign effectiveness.

Preference Cookies

Remember your settings and preferences (language, theme, location).

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

🔐 Data Security

We implement industry-standard security measures to protect your information:

🔒

SSL Encryption

All data transmitted is encrypted using SSL/TLS protocols.

🛡️

Secure Storage

Data stored on secure servers with restricted access.

👥

Access Control

Limited employee access on a need-to-know basis.

Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your account credentials confidential.

⏱️ Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill transactions
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records and analytics

When information is no longer needed, we securely delete or anonymize it. Account information is retained for 7 years after account closure for legal compliance.

👶 Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at contact@kantongaplikasi.com and we will delete it promptly.

🌍 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page with an updated "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

📧 Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Information

Technical Support

For technical matters or support-related inquiries:

Response Time: We aim to respond to all privacy inquiries within 30 days.

🇪🇺 GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have additional rights including:

Right to be Informed

Clear information about how we collect and use your data.

Right to Rectification

Correct inaccurate personal data we hold about you.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Limit how we use your personal data in specific situations.

Right to Data Portability

Receive your data in a machine-readable format and transfer it to another service.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

🌴 California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

📊 Right to Know

Request disclosure of personal information we collect, use, and share.

🗑️ Right to Delete

Request deletion of personal information we have collected.

🚫 Right to Opt-Out

Opt-out of the sale of your personal information (we do not sell data).

⚖️ Non-Discrimination

Exercise your rights without discriminatory treatment.

Do Not Sell My Personal Information: We do not sell personal information to third parties. If our practices change, we will update this policy and provide you with an opt-out mechanism.

🎨 Theme Credits

This BuildMart theme is developed by Kantong Aplikasi

Questions About Your Privacy?

We're here to help. Contact our privacy team or visit our help center.